Quality Policy

Quality policy for ”Offentlig Auktion.dk”

• To create good deals, where both buyers and sellers get a need solved in such a satisfactory and professional way, where both parties feel they have made a good deal at the right market price for the product - and "Offentlig Auktion.dk" is chosen for the next purchase.
• To be a trustworthy 3rd party between Seller and Buyer, and ensure the anonymity of all bidders until the sale and payment is completed.
• That our processes and customer satisfaction experience are continuously improved through new goals and that our IT and data security are ensured.
• Our customers are treated with openness, honesty and respect and all services must be easy, safe, secure and transparent and comply with applicable legislation.
• Integrity and honesty are sought to be ensured through the following:
• Identifies users: "Offentlig Auktion.dk" checks the CVR identity of all business users before and after the purchase and respects all EU sanctions and trade embargoes set by the Ministry of Foreign Affairs.
• For private registered users, it is the information provided upon creation that the authorities may gain access to on reasonable suspicion.
• Product security: “Offentlig Auktion.dk” only mediates the sale of equipment that we have classified based on our review.
• Money laundering: To prevent money laundering, “Offentlig Auktion.dk” only accepts bank transfers as valid payment.
• Embezzlement: Offentlig Auktion ApS refrains from any cooperation where there is suspicion of embezzlement.
• No cash refunds: “Offentlig Auktion.dk” processes all deductions and refunds electronically and transparently.